Hospitality Analytics: Maximize Customer Service and Firm Profits

	Other - MSA Speaker Series
	Hospitality Analytics: Maximize Customer Service and Firm Profits
	Rohan Ashar, Revenue Management Solutions and Marco Benvenuti, Duetto

	Business Education Complex Rotunda April 28, 2015 - 01:00 pm
Abstract: Speakers will share their experience in deploying advanced analytics to improve　revenue management, price optimization, and customer service in both lodging and food and beverage sectors of the hospitality industry.　They will address opportunities and challenges posed by cutting-edge technology, new data sources, and emerging best practices. The session will include presentations and an interactive discussion with the audience. RSVP by April 21 at business.lsu.edu/RSVP

Speaker's Bio: Rohan Ashar - Vice President Research and Development Revenue Management Solutions Revenue Management Solutions (RMS) supports a robust suite of flexible data-driven solutions providing clients with a customized approach that considers the unique business environment and operational constraints that exist in every brand. Leveraging premier consulting services and patented methodology in the use of statistics and quantitative modeling for the restaurant and retail industries, RMS takes the guesswork out of crucial business decisions while optimizing gross profit and protecting brand value. Marco Benvenuti - Co-Founder/Chief Analytics & Product Officer Duetto Duetto delivers dynamic revenue strategy solutions to the world’s leading hotels and casinos through a modern cloud-based application that provides superior, actionable insight to drive healthy revenue and optimize profitability.

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